Terms & Conditions

Effective Date: July 2026

Welcome to the Bosphorus Lounge & Grill website. By accessing or using this website, making a reservation or visiting our restaurant, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

About Us

Bosphorus Lounge & Grill is located at:

Pier 5, 5 Dock Head Road
Chatham
Kent
ME4 4ZJ

Reservations

Reservations can be made online, by telephone or in person.

Whilst we will always do our best to accommodate requests, all bookings are subject to availability.

We reserve the right to cancel or amend reservations where necessary.

For larger parties, a deposit or pre-order may be required.

Please contact us if you are running late. We may release your table if we have not heard from you within a reasonable period after your reservation time.

Menu & Pricing

Whilst every effort is made to ensure our menus are accurate, dishes, ingredients and prices may change without notice.

Availability of menu items is subject to seasonal supply and stock levels.

Images used on our website and social media are for illustrative purposes only.

Allergies & Dietary Requirements

Please inform a member of our team before ordering if you have any allergies, intolerances or dietary requirements.

Whilst we take every reasonable precaution, we cannot guarantee that any dish is completely free from allergens due to the way food is prepared in our kitchens.

Gift Vouchers

Gift vouchers are non-refundable and cannot be exchanged for cash unless required by law.

Lost, stolen or damaged vouchers cannot be replaced.

Additional terms may apply to promotional vouchers.

Promotions & Offers

Promotions, discounts and special offers are subject to availability and may be withdrawn or amended at any time without notice.

Offers cannot normally be used in conjunction with any other promotion unless otherwise stated.

Website Content

All text, images, branding, logos, graphics and other content displayed on this website remain the property of Bosphorus Lounge & Grill or its licensors unless otherwise stated.

Content may not be copied, reproduced or used without prior written permission.

Accuracy of Information

We aim to ensure all information on our website is accurate and up to date.

However, we cannot guarantee that all information will always be complete, accurate or free from errors.

We reserve the right to amend content without prior notice.

Links to Third-Party Websites

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, security or privacy practices of external websites.

Photography & Marketing

From time to time we may take photographs or videos within the restaurant for promotional purposes.

If you do not wish to appear in photography or video, please let a member of our team know and we will make every reasonable effort to accommodate your request.

Behaviour

We are committed to providing a welcoming and enjoyable environment for all guests.

We reserve the right to refuse entry, refuse service or ask guests to leave if behaviour is abusive, threatening, intoxicated, illegal or likely to affect the enjoyment or safety of others.

Liability

To the fullest extent permitted by law, Bosphorus Lounge & Grill shall not be liable for any indirect or consequential loss arising from the use of this website or our services.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded under UK law.

Guests are responsible for their personal belongings at all times.

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal information.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will take effect immediately once published on this website.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact page.